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Weā€™ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Chase debit/ATM card FAQs

   

 

Frequently Asked Questions

Your card will arrive in about a week after opening your new account.

 

If you donā€™t receive your card within two weeks, you can request a new card online.

 

You can also do this on the Chase MobileĀ® app by selecting your account and then choosing the ā€œReplace a lost or damaged cardā€ icon in the ā€œAccount servicesā€ section.

You can activate a debit card online, by calling 1-800-290-3935 or by completing a transaction at any Chase ATM using your PIN. You can begin using an ATM card immediately. Learn more about activating and managing a new debit card here.

After signing in online or in the app, choose the account you want to lock or unlock. Then scroll to the ā€œAccount servicesā€ section and select ā€œLock & unlock card.ā€